Cancellation policy

 

T&C

• Surprise lenses may be short expiry lenses
• Colour of surprise lenses will be given at random and cannot be chosen
• Surprise lenses will be delivered at the end of every 8 months, together with the next batch of lenses the month after (9 th month).

Cancellations & Refunds

Subscription can be cancelled at any time (no cancellation fees). However, the existing
subscription has to be completed before the plan is terminated. Refunds are not allowed.

Renewal of Subscriptions

Subscription plan will be automatically renewed upon completion of any existing plan
and will be charged to your credit card. To end your subscription, log into your account
and click on the “Cancel” button.

Billing
You will be billed for the next round of subscription on the 15th of the last month of your ongoing cycle in order for the next batch of lenses to reach you on time.
For 3+1 plan, you will be billed every4 months. For 6 +2 plan, you will be billed every 8 months.
Lenses will be delivered 1 – 2 weeks after payment has been made.